October 22, 2015 at 8:00 AM EDT

Washington Gas Expects Winter Heating Bills to Decrease; Encourages Customers to Prepare for Heating Season

WASHINGTON--(BUSINESS WIRE)-- Washington Gas announced today that its customers could expect their upcoming winter heating bills to be 13-20 percent lower than those from last year's winter heating season when temperatures were significantly colder than normal. Prices may vary if colder-than-expected temperatures result in an increased demand for natural gas.

"We have a long-standing commitment to deliver safe, reliable and affordable natural gas service to our customers," said Adrian Chapman, president and chief operating officer of Washington Gas. "By taking steps to effectively manage assets throughout the year, we have an ample natural gas supply on-hand and are well prepared to meet the energy needs of our customers this winter."

Gas supply costs are calculated using the amount of natural gas consumed stated in "therms" on customer bills and the cost of delivering the gas. The cost of gas consumed, which made up approximately 52 percent of the average customer's annual heating bill last year, appears on the customer's bill as the Purchased Gas Charge (PGC). The cost of delivering the gas appears as the distribution charge. As a regulated utility, Washington Gas charges customers the same price that the company pays for the gas supply. The rest of a customer's bill, the system charge, is a fixed monthly amount that covers certain costs of providing natural gas service, such as maintenance and repair of customer lines. Taxes or other fees levied by state and local governments are also included as separate line items on the bill.

As colder weather approaches, Washington Gas continues to encourage customers to prepare their homes for the winter heating season. Take simple steps now to help manage energy costs better and stay safe, warm and energy-smart when temperatures start to drop.

  • Change or clean furnace/air filters once a month and schedule an annual furnace or boiler check-up with a licensed professional.
  • Caulk and weather strip around doors and windows.
  • Install rubber gaskets behind outlet and switch plates.
  • Check dampers in unused fireplaces and close them if they are open.
  • Turn the water heater down to warm or low settings, never more than 120 degrees Fahrenheit.
  • Wash full loads of laundry in cold water, using specially formulated cold-water detergents.
  • Consider installing new, high-efficiency appliances and look for the ENERGY STAR label for efficiency ratings.
  • Consider purchasing a programmable thermostat, which automatically lowers the temperature setting at night and increases the setting during the day.

Important winter safety tip: Carbon monoxide (CO) is a colorless, odorless, toxic gas, created when fossil fuels are not burned completely. The U.S. Consumer Product Safety Commission recommends putting CO detectors outside the bedrooms in each separate sleeping area of your home. It also recommends installing smoke alarms on each level of your house and inside every bedroom. For both types of devices, check batteries monthly and replace them at least twice a year.

Washington Gas offers several payment plans and services to help you manage your time and energy costs. For those customers having difficulty paying their natural gas bills, contact Washington Gas as soon as possible to learn about alternative payment plans that may be available. Plans include:

  • The Washington Gas Budget Plan: This plan allows eligible customers to spread the cost of winter heating over the entire year. It helps to minimize the impact of typically higher seasonal bills and provides greater flexibility in managing a household budget. The Budget Plan is designed as a 12-month program, and we encourage customers to stay on it year-round to realize the potential benefits.
  • Customer Choice: This is an option for customers to buy their natural gas from a licensed energy supply company other than Washington Gas. Regardless of which company sells you natural gas, Washington Gas will continue to deliver the gas safely and reliably to your home through its distribution system, address your customer needs and respond around the clock to natural gas emergencies. For more information, visit and click on Customer Information then Customer Choice.
  • The Washington Area Fuel Fund (WAFF): Founded by Washington Gas and administered by The Salvation Army, WAFF helps families who do not qualify for, or who have exhausted, government energy assistance. WAFF provides funds for all types of fuel to heat families' homes during the winter heating season. Washington Gas pays the administrative fees of the fund so 100 percent of WAFF donations go directly to those who need assistance. For more information or to apply for assistance, contact The Salvation Army at 888-318-WAFF (9233) or visit

For additional information about energy assistance, the budget plan, energy efficiency, safety and more, visit to

About Washington Gas

Washington Gas Light Company is a regulated natural gas utility providing safe, reliable natural gas service to more than 1.1 million customers in the District of Columbia, Maryland and Virginia. A subsidiary of WGL Holdings, Inc., the company has been providing energy to residential, commercial and industrial customers for more than 166 years.

About WGL

WGL (NYSE: WGL), headquartered in Washington, D.C., is a leading source for clean, efficient and diverse energy solutions. With activities and assets across the U.S., WGL consists of Washington Gas, WGL Energy, WGL Midstream and Hampshire Gas. WGL provides options for natural gas, electricity, green power and energy services, including generation, storage, transportation, distribution, supply and efficiency. Our calling as a company is to make energy surprisingly easy for our employees, our community and all our customers. Whether you are a homeowner or renter, small business or multinational corporation, state and local or federal agency, WGL is here to provide Energy Answers. Ask Us. For more information, visit us at


Washington Gas
News Media:
Jim Monroe, 202-624-6620
Financial Community:
Douglas Bonawitz, 202-624-6129

Source: Washington Gas

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